Jaycar Electronics Strathpine

Went in yesterday to return a faulty solar power bank. Was brand new with cellophane still on it and a reciept 2 days old. The unit had stopped charging and instead of just swapping the item over the rude staff member tried to give me an aftermarket power supply. I had to say excuse me this is an ndis order that cost $699. I think ill just have a replacement thanks, he still tried to tell me no that i would just have to take the aftermarket power supply, so i said ill just have them removed as an ndis provider of mine and cancel my other orders. It was only at this point his demeanor changed. Its amazing what the staff here will try to get away with. I then went to purchase an anderson cable to 2.1dc to which he told me didnt exist. Only the day before another staff member showed me the exact item. Also whinged about the reciept being from another store.. Like that should matter. Ended up buying the Anderson from jaycar Redcliffe in a second flat. Rude, arrogant and tried to take advantage of someone who was disabled. Wish i could say it was a single store thing but my experience has always been sub par and a little snooty with Jaycar. Oughta be ashamed.

I needed help with a few tech items. My question was..I need one of there things. I handed Brett a handful of chargers etc. Brett was absolutely amazing and had me sorted in 5 minutes. He even fixed one of the chargers for free. Highly recommended. I will be back. Had to go back today as another charger was not working. Brett n a lovely lady spent 15 minutes & worked out the charger was fine and my device was the issue. Again no charge...just fantastic service.